FAQs

Most commonly asked questions

Sai avatar Louise avatar Annette avatar +2
18 articles in this collection
Written by Sai, Louise, Annette and 2 others

Which Events Are Searchable on the Discover Page?

A list of the criteria needed for your event to show on our Discover Page to gain more traffic.
Sai avatar
Written by Sai
Updated over a week ago

Can I Host Adult Content on Crowdcast?

Mature, adult and r-rated content defined and how you can get paid for your events.
Sai avatar
Written by Sai
Updated over a week ago

How Do I Duplicate an Event?

Duplicate an event and carry over features like your custom registration questions and polls.
Louise avatar
Written by Louise
Updated over a week ago

How Can I Archive My Event?

Archive your event to remove the replay from your audience's view.
Annette avatar
Written by Annette
Updated over a week ago

Can I Download My Event Recording?

How to download the HD mp4 video recording of your event or export audio-only
Cian avatar
Written by Cian
Updated this week

How Can I Include Closed Captions?

Options for including closed captions on your events.
Cian avatar
Written by Cian
Updated this week

Why Do Attendees Need a Login Link?

The attendee process when signing up to your event.
Sai avatar
Written by Sai
Updated over a week ago

How Can I Have Multiple Admins or Hosts?

Set up hosts or admins to moderate your event in the background
Melissa avatar
Written by Melissa
Updated over a week ago

What Are Sessions and Multi-Sessions?

Here's everything you need to know about multi-session events, breakout rooms, parallel sessions, series, and when to use them.
Louise avatar
Written by Louise
Updated this week

Do You Offer a Discount for Non-Profits?

Find out the requirements and steps needed for your organization to receive our nonprofit discount.
Louise avatar
Written by Louise
Updated over a week ago

What Is Considered a "Live Attendee"?

Our definition of a live attendee and an overview of the overage charges should you go over your plan's allotted amount.
Sai avatar
Written by Sai
Updated over a week ago

Is There Live Technical Support?

Connect with specialists who provide live tech support for your event
Sai avatar
Written by Sai
Updated this week

How Do I Reset a Session?

If you've gone live by mistake, you can simply reset a session without having to create a new one.
Louise avatar
Written by Louise
Updated over a week ago

How Can I Change My Audio/Video Inputs?

Selecting your audio and video inputs before and during an event.
Annette avatar
Written by Annette
Updated over a week ago

Which Browsers and Devices are Compatible With Crowdcast?

Recommended browsers and devices for hosting and attending events on Crowdcast.
Melissa avatar
Written by Melissa
Updated this week

How Do I Host Paid Events?

Connect your Stripe account to charge entry to your events with fixed price or sliding scale options.
Cian avatar
Written by Cian
Updated over a week ago

Can I Accept PayPal Payments?

A guide on how to use Zapier to connect and receive payments on your PayPal account.
Sai avatar
Written by Sai
Updated over a week ago

Best Dimensions for Profile, Event Cover and Channel Cover Photos?

A list of the ideal dimensions for all the photos you can upload to your profile or event.
Sai avatar
Written by Sai
Updated over a week ago