FAQs

Which Events Are Searchable on the Discover Page?

A list of the criteria needed for your event to show on our Discover Page to gain more traffic.

Written by Sai
Updated over a week ago

Can I Host Adult Content on Crowdcast?

Mature, adult and R-rated content defined and how you can get paid for your events.

Written by Sai
Updated over a week ago

How Do I Duplicate an Event?

Duplicate an event and carry over features like your custom registration questions and polls.

Written by Louise
Updated this week

How Can I Archive My Event?

Archive your event to remove the replay from your audience's view.

Written by Annette
Updated over a week ago

Can I Download My Event Recording?

How to download the HD mp4 video recording of your event or export audio-only

Written by Cian
Updated over a week ago

How Can I Include Closed Captions?

Options for including closed captions on your events.

Written by Cian
Updated over a week ago

Why Do Attendees Need a Login Link?

Read about the attendee process when signing up to your event.

Written by Sai
Updated over a week ago

How Can I Have Multiple Admins or Hosts?

Set up hosts or admins to moderate your event in the background

Written by Melissa
Updated over a week ago

What Are Sessions and Multi-Sessions?

Here's everything you need to know about multi-session events, breakout rooms, parallel sessions, series, and when to use them.

Written by Louise
Updated over a week ago

Do You Offer a Discount for Non-Profits?

Find out the requirements and steps needed for your organization to receive our nonprofit discount.

Written by Louise
Updated over a week ago

What Is Considered a "Live Attendee"?

Our definition of a live attendee and an overview of the overage charges should you go over your plan's allotted amount.

Written by Sai
Updated over a week ago

Is There Live Technical Support?

Connect with specialists who provide live tech support for your event

Written by Sai
Updated over a week ago

How Do I Reset a Session?

If you've gone live by mistake, you can simply reset a session without having to create a new one.

Written by Louise
Updated over a week ago

How Can I Change My Audio/Video Inputs?

Selecting your audio and video inputs before and during an event.

Written by Annette
Updated over a week ago

Which Browsers and Devices are Compatible With Crowdcast?

Recommended browsers and devices for hosting and attending events on Crowdcast.

Written by Melissa
Updated over a week ago

How Do I Host Paid Events?

Connect your Stripe account to charge entry to your events with fixed price or sliding scale options.

Written by Cian
Updated over a week ago

Can I Accept PayPal Payments?

A guide on how to use Zapier to connect and receive payments on your PayPal account.

Written by Sai
Updated over a week ago

What are the Best Dimensions for Profile, Event Cover, and Channel Cover Photos?

A list of the ideal dimensions for all the photos you can upload to your profile or event.

Written by Sai
Updated over a week ago