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Is there live technical support?

This article covers the ways you can access technical support and general support.

Updated over 4 months ago

Want live technical support for your event? You can hire a team of Crowdcast Specialists, our trained service providers, who can help you produce your event! Meet our specialists here.


​General Support
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For platform-related questions or event inquiries, you can contact Crowdcast Support via:
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πŸ“§ Email: [email protected]
πŸ’¬ Chat: Available within your Crowdcast dashboard

πŸ”Ή Note: This is not a live support option, and response times may vary.
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Our support team is available 9 AM – 5 PM GMT / EST, though we operate across multiple time zones. We strive to respond within 24 hours, but complex technical inquiries may take longer.
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πŸš€ Need real-time assistance? For immediate, hands-on support, we recommend hiring a Crowdcast Specialist to help produce and troubleshoot your event. Learn more here.


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