Who has access to downloading my event recording?
Channel owners on an active plan, and channel admins can download HD recordings of events after they’ve ended. Attendees or users assigned event-level roles cannot download recordings, as all content is owned by the channel owner.
As long as you remain on a paid plan (including the Pause plan), your event replay will stay available for attendees to watch at your event URL.
👉 See also: How long are events hosted on Crowdcast?
How to download your event recording
Go to your My Events dashboard
Open the past event you want to download
Click the Options menu in the top-right corner
Select Download Video (MP4)
Your download will begin automatically.
FAQs
Can I download multiple event recordings at once?
No - event recordings must be downloaded individually at this time.
Can I download just the audio?
We don’t currently offer a direct MP3 export. However, you can download the MP4 file and convert it to MP3 using a third-party tool.
💡 Pro tip (Mac users): QuickTime includes a built-in option to export audio-only files in just one click.
Important notes about video quality
Downloads are available in up to 1080p (HD).
Even if your event was streamed in higher resolutions (like 4K), downloads are capped at 1080p. This helps ensure smooth playback and manageable file sizes.
Imported videos are also limited to 1080p.
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