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How to Interact Within a Crowdcast Event

An overview of how to interact with Crowdcast, including the chat, Q&A, polls and people tab features, and how to request to join the stage.

Ways You Can Interact During an Event

Crowdcast offers several ways to participate during an event. Depending on the host's settings, you may be able to chat with other attendees, ask questions, participate in polls, join the Gallery, or appear on Stage.

Audience, Gallery, and Stage

There are three ways attendees can participate during an event:

Audience - Audience members cannot see or hear people in the Gallery, unless they are in the Gallery.

  • Watch the event

  • Participate in Chat

  • Ask and upvote questions in Q&A

  • Respond to Polls

Gallery - The Gallery acts as a backstage area where hosts can prepare guests before bringing them on Stage. Audience members cannot see or hear people in the Gallery. Hosts often use the Gallery as a waiting area to prepare speakers before bringing them on Stage.

  • Connect your camera and microphone

  • Participate in backstage discussions

  • Prepare before joining the Stage

Stage

  • Speak live to the audience

  • Share your camera and microphone

  • Participate as a speaker or guest

Where is the Audience?

Audience members aren't displayed on Stage or in the Gallery. They are the attendees watching the event who have not joined the Gallery or Stage. Hosts can move audience members into the Gallery or invite them directly to the Stage, depending on the event settings.


Chat

Use the Chat tab to connect with hosts and other attendees before, during, and after an event.

With Chat, you can:

  • Send messages

  • React with emojis

  • Participate in discussions

  • Share feedback during the event

Learn more about how to use the Chat .


Q&A

Use the Q&A tab to submit questions for the host and upvote questions from other attendees.

With Q&A, you can:

  • Ask questions

  • Upvote questions you want answered

  • Comment on questions

  • Follow the discussion during the event

Learn more about Q&A.


Polls

Hosts can launch polls during an event to gather feedback and encourage participation.

When a poll is active, you can:

  • Submit your response

  • View results (if enabled by the host)

  • Participate in live audience feedback

Learn more about Polls.


People

The People tab lets you see other attendees and participants in the event. Visibility depends on the host's settings, and some events may hide this tab entirely.

Depending on the event settings, you may be able to:

  • View attendees

  • See who is currently active

Learn more about the People tab.


Joining the Gallery - Gallery Access is Open

Some events allow attendees to join the Gallery.

The Gallery is a shared backstage space where you can connect your microphone and camera before appearing on Stage.

Depending on the host's settings, you may be able to:

  • Gallery Access is Open: Join the Gallery directly

  • Gallery Access is Closed: Raise your hand to request participation

  • Gallery Access is Private: Be invited by a host


Raising Your Hand - Gallery Access is Closed

If enabled by the host, you can raise your hand to indicate that you'd like to participate.

Hosts often use this feature during:

  • Q&A sessions

  • Community discussions

  • Workshops

  • Audience participation segments

To raise your hand, you may be prompted to connect a microphone or camera first. This helps ensure you're ready to participate if invited to the Gallery or moved to the Stage.

Find the raised hand icon, and click on it.

A message appears. To confirm your request, click on raise hand.

If your camera and microphone settings are already set up, this message will appear...

If your camera and microphone are not already set up, you may need to grant permissions from your browser or device. You can also update your settings in the A/V module located along the bottom right of the screen '3 dots' ...


Joining the Stage - When Gallery Access is Private

When invited by a host to the Gallery, if your mic and camera settings are already saved, you'll automatically be moved to the Gallery. From there, the host can move you to the Stage, or allow you to speak from the Gallery without having you on stage. The host has the ability to mute participants in the Gallery. Once on Stage, you'll be visible and audible to the audience.

Why can't anyone hear me while I'm in the Gallery, I have myself unmuted?

The host has the ability to mute the gallery, so even if you have your mic unmuted, you would not be heard by others if the host has you muted.

Message on attendee side when host moves to Gallery:


Using Crowdcast on Mobile

Crowdcast supports both mobile browsers and the Crowdcast mobile app. Most attendee features are available on both, though the layout and available participation options may vary depending on your device and event settings.

Using the Crowdcast app

  • Supports joining the Gallery and Stage

  • Recommended for attendees who plan to participate using their microphone or camera

Using a mobile browser

  • Great for watching events and participating in Chat, Q&A, and Polls

  • Supports most attendee features without requiring an app download

  • Some participation features may vary depending on your device, browser, and event settings

Learn more about the mobile experience for attendees, guests, and hosts in our Using Crowdcast on Mobile guide - Coming soon.


Commonly asked Questions

I don't see the chat, Q&A, polls or the people tab, and/or I can't join the Gallery or raise my hand.

Available features vary by event. Hosts can enable or disable Chat, Q&A, Polls, the People tab, Gallery access, and Raise Hand requests.​


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