Crowdcast’s direct integration with Stripe makes it easy to get paid for your online courses, workshops, webinars, and events.

On the Lite and Professional plans, Crowdcast charges a 5% transaction fee, plus Stripe’s processing fees. On the Business plan, Crowdcast’s transaction fee is 2%, plus Stripe’s processing fees.

View Stripe’s current pricing and processing fees.

When creating or editing your Crowdcast event, scroll down to the Access section, select Ticketed, and click Create your first ticket.

From there, give your ticket a title and choose the type of ticket you’d like to offer:

You can create multiple ticket types and pricing tiers for the same event. Adding a ticket description is optional but can be helpful if you’re giving attendees several options.

Choose Fixed if you'd like to set a specific ticket price for your event.

Want to make your event more financially accessible? Sliding Scale pricing allows attendees to choose how much they'd like to pay within a range you set.

Select Sliding Scale, then enter the minimum payment amount. You can also set a maximum amount or leave it blank.

You aren't limited to one pricing option. For example, you can offer both fixed-price and sliding-scale tickets for the same event.

You can create promo codes to offer discounted access to your ticketed event.

Discounts can be based on either a percentage or a fixed amount, and you can also choose when the promo code is available.

You can include a promo code directly in the event link you share with attendees.

For example:

crowdcast.io/c/my_event?coupon=MYCOUPON

When someone follows this link, the promo code is automatically applied at checkout - they don't need to enter it themselves.

This is useful for email campaigns, social promotions, or special offers for a particular group.

To create your link:

For example, if your promo code is DISCOUNT10, your link would be:

crowdcast.io/c/my_event?coupon=DISCOUNT10

4. Share the link with your audience.

Anyone who uses that link will have the promo code automatically applied at checkout.

The default payment currency is USD, but you can change this to another supported currency. If you set your event price in a currency different from your Stripe account’s settlement currency, Stripe may charge a currency-conversion fee. Fees vary by country and account configuration, so check your Stripe pricing before choosing your event currency.

Crowdcast uses Stripe to process payments. Visit Stripe's documentation for current information about supported currencies.

Using Crowdcast's built-in Stripe integration provides the simplest payment and registration experience.

However, if you're using your own website or another platform to collect payments, you can import those attendees into your Crowdcast event using a CSV file. This allows them to bypass the normal Crowdcast registration page.

For consent purposes, attendees who are new to Crowdcast will still receive an email asking them to confirm their registration.

Learn more about registering attendees for your event.

If you want to accept contributions or donations rather than sell tickets, check out our separate guide:

Accepting Contributions and Donations

If you're collecting payments for an event on Crowdcast, there are a few things you should clearly communicate to your attendees.

Clearly state your refund policy in your event description so attendees know what to expect before purchasing a ticket.

You aren't required to offer refunds, but attendees should know your policy before making their purchase.

Make sure attendees have a way to contact you with questions or concerns about their purchase or event.

Attendees receive an automatic receipt through Stripe that includes contact information for your business or organization.

If your event replay will only be available for a limited time, clearly state this in your event description.

For example:

Replay available for 7 days following the live event.

Planning to archive or delete your event after a certain date? Make sure your attendees know in advance so they have enough time to access the replay.

As the event organizer, you're responsible for your ticket sales, refund policy, attendee communications, and complying with any applicable laws and regulations.

Crowdcast Support can help with questions about setting up ticketed events and how payments work within Crowdcast.

For help managing refunds, payouts, disputes, chargebacks, or your Stripe account, please refer directly to Stripe's documentation and support.

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