Before running an event where you intend to ask attendees to contribute, tip, or donate, please review Stripe’s requirements. Stripe is the integrated payment system we use.
Two Ways to Accept Contributions
Want to accept donations, contributions, or tips during your Crowdcast event? There are two ways to do this:
Offer a Pay-What-You-Can ticket when attendees register.
Invite attendees to contribute during your live event using a Contribution button.
You can use either option, or both.
Before collecting donations, contributions, or tips, we recommend reviewing [Stripe's requirements for accepting donations].
Create a Pay-What-You-Can Ticket
You can create a sliding-scale ticket that allows attendees to choose how much they'd like to pay.
Create or edit your event and scroll to Access.
Select Ticketed and create a ticket.
Select Sliding Scale.
Enter the minimum amount attendees can pay.
You can also set a maximum amount, or leave the maximum blank.
Here’s the attendee view of a registration page with a sliding scale payment option:
Add a Contribution Button During Your Event
You can also invite attendees to contribute while your event is live using a Call to Action.
Open the Studio from your event.
Select Calls to Action.
Add a Contribution button.
Give your button a label and, optionally, add a message for your attendees.
When you're ready to display it, select Show.
The Contribution button will appear below the stage for your attendees.
When an attendee selects it, they'll see your message and an option to enter their contribution amount. They'll then be able to complete their payment securely through Stripe without leaving your event.
Important things to know
Your Crowdcast plan's applicable transaction fee and Stripe's payment processing fees apply to contributions collected through Crowdcast.
Payments are processed through your connected Stripe account.
Refunds are managed through your connected Stripe account. See [Managing Your Crowdcast Event Payments in Stripe] for more information.
For questions about Stripe's processing fees, payouts, refunds, disputes, or other Stripe-specific payment matters, please refer to Stripe's support resources.
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