How to Edit your Account Settings - Hosts and Attendees
To find your account settings…
Sign in to Crowdcast from a desktop or mobile browser. Account Settings aren't available yet from the app.
Select your profile icon from the upper right corner.
Select account settings or access your account settings here.
Change Your Password
Go to your account settings and select Change Password. Enter your old password and your new password. Click Change.
How to add or reset a Password
If you didn’t have a password set or can’t remember it, follow these steps:
Sign out completely
Visit the Sign In page
Enter the email address associated with your account
Select Reset password
Check your email for your password reset link
Update Your Email Address
Be sure you know your password first. If you do not know it, you can add/reset it.
Open your Account Settings.
Enter your new email address and select save
You will be asked to confirm the change by entering your password. Once you’ve completed this, your email will be updated.
How to Edit your Channel Settings - Hosts
Your channel is your public home on Crowdcast.
To find your channel settings…
Sign in to Crowdcast from a desktop or mobile browser. Channel settings aren't available yet from the app.
Select the channel settings from the left menu in your dash.
Select Edit from your channel page.
How to Edit your Channel Details
From Settings > Channel, you can:
Update your channel name
Change your profile image
Upload a banner image
Edit your channel description
Update your channel URL (if applicable)
Manage your social links
Changes are saved immediately and do not notify your attendees.
Change Payment Information - Hosts
Payment for individual events is managed by the event hosts. If you are an attendee and need to contact a host about a ticketed event, please view this support doc: Contacting the Host of an Event
Access your Settings from the menu on the left of your dash, then go to the Billing & Plans section. Select Open billing portal. From here, you can…
View your billing history
Download your invoices and receipts
Update the credit card information on your account
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