Account & Billing
Manage your account and get answers to billing questions
11 articles
- Update Your Account and Channel SettingsHow to add a password, change a password, update your email address, and update subscription payment information.
- Upgrading or Downgrading Your PlanUpgrade or downgrade your plan at any time.
- Requesting a Refund on Your Crowdcast SubscriptionTerms for receiving a refund on your monthly or annual subscription.
- Canceling or Pausing Your PlanLearn how to cancel, pause or delete your account. Event replays are safely hosted on Crowdcast when your account is paused.
- Add Additional Details to Your Billing ReceiptAdd or update information like your billing address, phone number, Tax ID, and more.
- Viewing Your Crowdcast SubscriptionHow to view your current plan, payments/invoices, and more from within your billing portal.
- How the Free Trial WorksTrial parameters
- Overages ExplainedHow overage charges work if more live attendees show up to your event than your plan includes.
- Cyber Monday – FAQsEverything you need to know about Crowdcast's Cyber Monday discount.
- Do you offer a discount for Educators?discount for qualifying educational institutions, organizations, students, teachers, professors, or other educational staff
- The Crowdcast Inbox: Notifications Made EasyReceive and access notifications directly in your Crowdcast Inbox for the events you register for and channels you follow.