Account & Billing

Manage your account and get answers to billing questions

7 articles in this collection
Written by Sai, Louise, and Annette

Account Settings and FAQs

Update Your Account Settings

Add a new password to your account, update your email address, change email notification settings, or change your payment information

Written by Sai
Updated over a week ago

Add a Profile Photo or Edit Profile

How to edit your profile bio and photo and the ideal dimensions.

Written by Sai
Updated over a week ago

Billing FAQs

Viewing Your Crowdcast Subscription

How to view and download your previous receipts and upcoming charge.

Written by Sai
Updated over a week ago

Add Additional Details to Your Billing Receipt

Adding business names, addresses, VAT or other additional information to your billing receipts.

Written by Annette
Updated over a week ago

Requesting a Refund on Your Crowdcast Subscription

If you've recently signed up for a plan and changed your mind, you might be looking for a refund. Here are more details on that!

Written by Sai
Updated over a week ago

How to Check Your Remaining Streaming Hours

Here's how to find the hours you've used or have left during your current billing cycle

Written by Louise
Updated over a week ago

Canceling or Pausing Your Plan

Steps on how to cancel or put your plan on pause and the differences between the two options.

Written by Sai
Updated over a week ago