Account & Billing

Manage your account and get answers to billing questions

7 articles in this collection
Written by Sai, Louise, and Annette

Account Settings and FAQs

Update Your Account Settings

Add a new password to your account, update your email address, change email notification settings, or change your payment information

Written by Sai
Updated this week

Add a Profile Photo or Edit Profile

How to edit your profile bio and photo and the ideal dimensions.

Written by Sai
Updated this week

Billing FAQs

Viewing Your Crowdcast Subscription

How to view and download your previous receipts and upcoming charge.

Written by Sai
Updated this week

Add Additional Details to Your Billing Receipt

Adding business names, addresses, VAT or other additional information to your billing receipts.

Written by Annette
Updated this week

Requesting a Refund on Your Crowdcast Subscription

If you've recently signed up for a plan and changed your mind, you might be looking for a refund. Here are more details on that!

Written by Sai
Updated this week

How to Check Your Remaining Streaming Hours

Here's how to find the hours you've used or have left during your current billing cycle

Written by Louise
Updated over a week ago

Cancelling or Pausing Your Plan

Steps on how to cancel or put your plan on pause and the differences between the two options.

Written by Sai
Updated over a week ago