Account & Billing
Manage your account and get answers to billing questions
11 articles
Update Your Account SettingsHow to add a password, change a password, update your email address, and update subscription payment information.
Upgrading or Downgrading Your PlanUpgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the end of your billing cycle.
Requesting a Refund on Your Crowdcast SubscriptionTerms for receiving a refund on your monthly or annual subscription.
Canceling or Pausing Your PlanLearn how to cancel, pause or delete your account. Event replays are safely hosted on Crowdcast when your account is paused.
Add Additional Details to Your Billing ReceiptAdd or update information like your billing address, phone number, Tax ID, and more.
Viewing Your Crowdcast SubscriptionHow to view your current plan, payments/invoices, and more from within your billing portal.
How the Free Trial WorksTrial parameters
Overages ExplainedHow overage charges work if more live attendees show up to your event than your plan includes.
Cyber Monday 2024 – FAQsEverything you need to know about Crowdcast's Cyber Monday 2024 discount.
Do you offer a discount for Educators?discount for qualifying educational institutions, organizations, students, teachers, professors, or other educational staff
The Crowdcast Inbox: Notifications Made EasyReceive and access notifications directly in your Crowdcast Inbox for the events you register for and channels you follow.