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How do I cancel my event?
How do I cancel my event?
Updated over a week ago

To cancel your event on Crowdcast:

  1. Log into your dashboard and go to your https://www.crowdcast.io/my-events page, where your events are listed.

  2. Find the specific event you want to cancel and from the Actions dropdown menu choose Delete.

When you cancel an upcoming event on Crowdcast, attendees are sent an email notification of the cancellation.

If you wish to still access the attendee data you might prefer to archive it. Archiving your event hides it from everyone but you and any teammates. Follow these instructions to Archive your event. Attendees are notified when you archive an upcoming event.

This is the email attendees get when you cancel or archive an event:

If you have charged for tickets and need to issue refunds, they are issued through the host's connected Stripe account. See: Managing Your Crowdcast Event Payments in Stripe.


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