Attending events on Crowdcast is free. You only need a paid subscription if you want to host events. Some hosts may charge separately for tickets to their events.
Choosing a Plan
Crowdcast plans are based on:
Streaming hours – How many hours you can broadcast each month
Live attendees – How many people can attend each live session
Features – Access to additional hosting and event tools
Visit our Pricing page for a full comparison of plans and features.
Add-ons
You can add additional resources without upgrading your plan.
Team Seats
Each plan includes a set number of team seats. Additional seats can be assigned as Hosts or Admins from your channel settings. Both roles can create, edit, and manage events.
Note: Co-hosts added at the event level don't require a paid team seat.
Streaming Hours
You can purchase additional streaming hours in 5-hour bundles at any time during your billing cycle.
Manage your add-ons from Settings → Billing → View plan details.
How Add-ons Renew
Additional streaming hours and team seats are subscription add-ons and renew automatically with your monthly or annual plan until you remove them.
Annual add-ons receive the same 30% annual billing discount.
Studio Storage
All plans include unlimited replay storage, plus Studio Storage for media you upload:
Lite: 1 GB
Pro: 5 GB
Business: 10 GB
Studio Storage can be used for media such as stage backgrounds and Studio videos.
Background videos have a maximum file size of 100 MB each.
Additional Studio Storage is not currently available for purchase.
Streaming Hours and Billing
Can I Purchase More Streaming Hours?
Yes. You can purchase additional hours at any time from Settings → Billing → View plan details.
Do Unused Streaming Hours Roll Over?
No. Unused streaming hours don't carry over to your next billing cycle.
You can check your current usage from Billing & Plans.
What Happens If I Run Out of Streaming Hours?
If you've already used all of your available streaming hours, you won't be able to start a new live session until you purchase additional hours or your hours renew.
If you reach your limit while you're already live, your session won't immediately end. You'll see a persistent notification letting you know you've exceeded your available hours.
To avoid interruptions, check your available hours before going live and purchase additional hours if needed.
Can I Subscribe for Just One Month?
Yes. Choose a monthly plan and cancel before your next renewal if you only need Crowdcast temporarily.
Your plan will remain active until the end of your current billing period.
If you'd like to retain your channel, events, and attendee data while taking a break from hosting, consider the Pause plan instead.
See Canceling or Pausing Your Plan for more information.
How Do Billing Cycles Work?
Monthly plans renew on the same date each month.
Annual plans renew on the same date each year.
Are There Any Additional Fees?
Ticketed events are subject to Crowdcast transaction fees.
See our Pricing page for current transaction fees and other pricing details.
Does Crowdcast Offer Discounts?
Yes. See our Crowdcast Discounts support article for information about available discounts and eligibility.
Live Attendees
What Counts as a Live Attendee?
A live attendee is anyone who joins your event while you're broadcasting live.
Replay views don't count toward your live attendee limit, and there is no limit on replay viewership.
How Many Live Attendees Does Crowdcast Support?
Crowdcast supports up to 3,000 live attendees.
The Business plan includes up to 1,000 live attendees before overage charges apply. Need to host more than 3,000 people? Contact Crowdcast Support to discuss your options.
What Happens If I Exceed My Live Attendee Limit?
Each plan includes a set number of live attendees.
If you exceed your plan's included limit, you'll be charged $0.15 USD for each additional live attendee.
See Overages Explained for more information.
Can I Limit Event Registrations?
Yes. You can set a registration limit from your event's Advanced Settings.
Need More Help?
If you're unsure which plan or add-ons are right for you, reach out to Crowdcast Support and we'll be happy to help.
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