This guide explains how channel-level and event-level roles work in Crowdcast, and what each role can do.
Channel-Level Roles
Channel-level roles apply across your entire channel. These users can manage events and settings depending on their role.
Owner
Full access to everything on the channel.
Manage channel settings, billing, and integrations
Create, edit, host, and delete events
Manage team members
Delete the channel
Admin
Same as Owner, except they cannot delete or transfer ownership of the channel.
Manage channel settings, billing, and integrations
Create, edit, and host events
Manage team members
Cannot delete the channel
Host
Can create and run events, but has no channel-level control.
Create, edit, and host events
Full in-event controls
Cannot access billing, integrations, or channel settings
📌 Note: Anyone with a channel-level role automatically becomes a host in events they create or register for on the same channel. In order to change their roles within an event created on your channel, you would need to remove them as a teammate. This can be done in the Team section of your settings.
To assign a channel-level role: The teammate will first have to create a Crowdcast account. Channel owner or admins can then follow these steps:
Go to Settings
Go to Team
Go to Add a teammate, add the email, assign the role and then invite the teammate
The teammate will receive an email and needs to accept the invitation
Event-Level Roles
Event-level roles only apply to a specific event and do not affect a user's permissions in other events. There is no limit to the number of event-level roles you can assign.
Before assigning a role, the person must be registered for the event.
How to Assign an Event-Level Role
Open your event and enter the Event Studio.
Select the People tab.
Find the participant you want to update.
Hover over their name and click role next to their name.
Select the role you want to assign and save.
The user's role will update immediately.
Change or Remove an Event-Level Role
Go to the People tab.
Locate the user.
Hover over their name and click role next to their name.
Select a different role and click save to update their existing role.
Troubleshooting
I can't assign a role to someone
Only hosts and co-hosts can manage event-level roles. Make sure the user has registered for the event. Only registered attendees will appear in the People tab and can be assigned an event-level role.
I don't see the People tab
If the host has made the audience hidden, only crew, moderators, speakers and hosts will see the people tab.
Does assigning a role affect other events?
No. Event-level roles only apply to the specific event where they were assigned.
Optional Video Demonstration - How to assign event-level role
Options for Event-Level Roles
Co-host
Full in-event control (similar to a host, but limited to that event only).
✅ Control stage and studio
✅ Start/end event and enter greenroom
✅ Manage attendees (invite, ban, assign roles)
✅ Moderate chat and Q&A
✅ Access backstage chat
❌ Cannot manage other events in the channel
Moderator
Focused on managing audience interaction.
✅ Moderate chat and Q&A
✅ Remove or ban attendees
✅ Access backstage chat, greenroom, post-show
❌ Join the stage
❌ Edit the event
❌ Use host controls
Speaker
Can participate on stage, but has no control over the event. Speakers must be assigned per session in a multi-session event.
✅ Join stage once in greenroom
✅ Access backstage chat, greenroom and post-show
❌ Edit the event
❌ Use host controls
❌ Access studio
Crew
More of a support role, and cannot participate on stage.
✅ Access greenroom and post-show
✅ Access backstage chat
❌ Edit the event
❌ Use host controls
❌ Access studio
Attendee
Default role.
✅ Participate in chat, Q&A, and polls
✅ Raise hand (if enabled) or be invited to join
Stage & Presence
Users can move themselves on/off the stage and in/out of the gallery while live. Organizers (non-attendee roles) can also do that while live but not while in the greenroom pre-live. This allows organizers to:
Leave the gallery to preview the attendee experience
Return to the gallery or stage at any time
Attendee Stage Behavior
The host controls where attendees appear (stage, gallery, audience)
A host or co-host can only invite an attendee to the greenroom and post-show as a non-attendee. However, once the event is live, they can be moved as an attendee to the gallery, stage, or back to the audience.
Attendees cannot remove themselves from the stage
Attendees can only leave the stage if:
A host or co-host moves them to the gallery, or back to audience
They leave the event entirely
Additional Notes
Event-level roles apply only to that event (except moderators/co-hosts in multi-session events)
Speakers are session-specific in multi-session events
All registered users (regardless of role) receive event emails, including reminders
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