This guide explains how channel-level and event-level roles work in Crowdcast, and what each role can do.

Channel-Level Roles

Channel-level roles apply across your entire channel. These users can manage events and settings depending on their role.

Owner

Full access to everything on the channel.

Manage channel settings, billing, and integrations
Create, edit, host, and delete events
Manage team members
Delete the channel

Admin

Same as Owner, except they cannot delete or transfer ownership of the channel.

Manage channel settings, billing, and integrations
Create, edit, and host events
Manage team members
Cannot delete the channel

Host

Can create and run events, but has no channel-level control.

Create, edit, and host events
Full in-event controls
Cannot access billing, integrations, or channel settings

📌 Note: Anyone with a channel-level role automatically becomes a host in events they create or register for on the same channel. In order to change their roles within an event created on your channel, you would need to remove them as a teammate. This can be done in the Team section of your settings.

To assign a channel-level role:

The teammate will have or create a Crowdcast account.
Channel owner or admins can add a teammate in the settings ➡️ team section
Add a teammate, add the email, assign the role and then invite the teammate
The teammate will receive an email and needs to accept the invitation

Event-Level Roles

Event-level roles only apply within a specific event. These roles are not limited by your plan.

To assign an event-level role:

The user must register for the event
A host, co-host, crew or moderator can assign their role from the People tab

Co-host

Full in-event control (similar to a host, but limited to that event only).

✅ Control stage and studio

✅ Start/end event and enter greenroom

✅ Manage attendees (invite, ban, assign roles)

✅ Moderate chat and Q&A

✅ Access backstage chat

❌ Cannot manage other events in the channel

Moderator

Focused on managing audience interaction.

✅ Moderate chat and Q&A

✅ Remove or ban attendees

✅ Access backstage chat, greenroom, post-show

❌ Join the stage

❌ Edit the event

❌ Use host controls

Speaker

Can participate on stage, but has no control over the event. Speakers must be assigned per session in a multi-session event.

✅ Join stage once in greenroom

✅ Access backstage chat, greenroom and post-show

❌ Edit the event

❌ Use host controls

❌ Access studio

Crew

More of a support role, and cannot participate on stage.

✅ Access greenroom and post-show

✅ Access backstage chat

❌ Edit the event

❌ Use host controls

❌ Access studio

Attendee

Default role.

✅ Participate in chat, Q&A, and polls

✅ Raise hand (if enabled) or be invited to join

Stage & Presence

Users can move themselves on/off the stage and in/out of the gallery while live. Organizers (non-attendee roles) can also do that while live but not while in the greenroom pre-live. This allows organizers to:

Leave the gallery to preview the attendee experience
Return to the gallery or stage at any time

Attendee Stage Behavior

The host controls where attendees appear (stage, gallery, audience)
A host or co-host can only invite an attendee to the greenroom and post-event as a non-attendee. However, once the event is live, they can be moved as an attendee to the gallery, stage, or back to the audience.
Attendees cannot remove themselves from the stage
Attendees can only leave the stage if:
- A host or co-host moves them to the gallery, or back to audience
- They leave the event entirely

Additional Notes

Event-level roles apply only to that event (except moderators/co-hosts in multi-session events)
Speakers are session-specific in multi-session events
All registered users (regardless of role) receive event emails, including reminders

For V2 users → follow this section ⤵️

Event-Level Roles

Remember that event-level roles are not plan-dependent. An event-level role has upgraded permissions within a given event but cannot manage the channel or other events in any way.

How to Assign an Event-Level Role

Someone must first register as an attendee in order for their role to be "assigned" an in-event role.
Once they are registered, a channel owner/host, channel admin or event co-host can change/assign roles from the People tab located on the far right side of the event window.

You can assign someone the role of Co-host, Moderator, or Speaker.

Here's a breakdown of what permissions are included with each role:

Co-host

A co-host cannot manage the channel in any way, however they have similar options as a channel-level host within the event in which they are marked as a co-host.

✅ Stage controls

✅ Studio

✅ Backstage chat

✅ Moderation controls (edit, delete, and manage chat comments and Q&A
submissions)

✅ See 'enter greenroom' button, go live, host, and end the event

✅ People - invite, ban, assign roles, etc.

🚫 Edit Event

🚫 Duplicate Event
🚫 Download CSV

🚫 Access other events with host-level permissions

🚫 Channel level access (integrations, profile, billing, settings, etc.)

🚫 Delete Event

🚫 Archive Event

🚫 View Analytics

Moderator

A moderator can assist with moderating the chat and the Q&A, but they cannot join the stage, start/end the event, invite guests to the stage, or any other host controls.

✅ Moderate the chat

✅ Delete or edit questions in the Q&A

✅ Ban/remove attendees

✅ Access the backstage chat

🚫 Edit the event

🚫 Join the stage

🚫 Use any host controls

Speaker

A speaker can join the stage without an invitation, once the greenroom has been opened by Host or Co-host. They can also see the pre- and post-event greenroom space even if they are not on stage. They have no other special permissions.

✅ Bring themself on stage at any time, once the greenroom has been opened or the event is live

✅ View the pre- and post-event greenroom

✅ Access the backstage chat of the session in which they are marked as a speaker

🚫 Edit the event

🚫 Access the studio

🚫 Use any host controls
🚫 See 'enter greenroom' button or hit 'go live'

Attendee

An attendee is simply a viewer of the event. They can use standard attendee-facing interactive features.

✅ Interact with others through chat, Q&A, and polls

✅ If made available, attendees can “raise their hands” to request to join the stage.

Your statement is generally accurate:

Email Notifications for Event and Channel Level Roles:

Who Receives Email Notifications:

Event Registrants:
- This includes all individuals registered for the event, covering all assigned roles at the event level:
  - Event-Level Roles: Co-host, Moderator, Speaker, and Attendee.
  - Channel-Level Roles: Admin and Host only receive email notifications if they:
    Created the event within the channel they are assigned to.
    Registered for the event in the channel they are assigned to.
Types of Email Notifications Sent:
- Emails Sent from Within Events:
  - Any email communication initiated by the event host or organizer within the event platform will be sent to all registered participants.
  - 10-Minute Reminder Email: Automatically sent to all registered participants 10 minutes before the event starts, regardless of their assigned role.

Important Notes:

If you are running a multisession event, anyone assigned the event-level roles of co-host or moderator will have that designation throughout all of your sessions. Speaker roles are session dependent and will not carry over from one session to another.
Assign Roles Before the Event: Avoid last-minute surprises! Assign speaker roles before going live to ensure a smooth event.
Want to upload your guest speaker’s presentation for them? Those assigned the in-event role of Speaker can access files that have been uploaded to the Studio by using the AV controls at the bottom of their screen and selecting Slides.
If you need your guest to be able to see the 'Enter Greenroom' button and 'Go Live' with your event, you need to assign them the role of 'co-host'.