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Limitations to sharing Vimeo videos in your Crowdcast event

This is a temporary support document, addressing recent Vimeo updates

Updated this week

Overview

Due to recent changes by Vimeo, sharing videos from either via the Studio or AV module is currently not possible. The workaround is to share a YouTube or Wistia video from the studio, or to share the mp4 video in a chrome tab. We hope to put a "fix" in place for this as soon as possible.

Sharing Videos via a Chrome Tab

Although direct sharing of videos is unavailable, you can still share them using a workaround.

  1. Open video in Chrome

  2. Share from AV Module:

  • In the AV module, select the option to share a Screen

  • Choose the Chrome tab with the Vimeo video.

  • Ensure you select “share tab audio”

Notes

  • Ensure you have the latest version of Chrome for the best performance.

  • This workaround is temporary and a direct sharing option will hopefully be available again soon.

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