During 2023 we started to sunset Crowdcast v1 and by the end of 2023 all events took place on v2. Watch the replay of our v2 Transition Q&A here.
V1 Events have successfully been upgraded to V2
As of October 14th, 2024 all events that were previously on v1 have now been imported into V2. Here’s what you can expect:
Events look identical: All imported events will appear just as they did in V1, now on the V2 platform. This means you’ll still be able to perform most of the same actions, such as exporting event data in CSV format and downloading event recordings in MP4 format. Attendees will have uninterrupted access to the events as they always have. Additionally, you will notice that those events, the "My Events" page, and your channel will now load much faster now that they are on v2.
Updated URLs: You may notice that your event URLs now have a slightly different V2 format. Don’t worry, all V1 event links you previously shared will automatically redirect to the new V2 URLs, so there’s no need to resend them or make any changes on your end.
Pending data imports: Some data, like analytics from V1, are still being imported. We're actively working on this and it will be available soon.
FAQ
Can attendees still register for my v1 events?
Yes, they can still register as long as you're on an active plan. Those events work just like any v2 event.
Will my v2 subscription cost the same?
Yes, our subscription pricing is still the same for Lite, Pro, and Business plans.
Our v2 pricing includes some optional add-ons like the ability to add hours to your plan in increments of five or add teammates to your channel. Those are an additional cost if you wish you use them.
What if I’m currently on a paused plan?
Your events and channel are still available and attendees can register for and watch replays. If you decide to upgrade in order to run events again, you’ll use v2.
I’m on the Starter plan. Do I lose access to Starter when I move to v2?
We are discontinuing our Starter plan with v1. If you are currently on the Starter plan, you can maintain that plan. However, you won't be able to take advantage of any v2 billing features like add-on hours unless you upgrade fully to v2.
To make this transition as smooth as possible, we're offering Starter users a 50% discount on a monthly Lite plan for six months. Contact us at [email protected] to set this up.
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