Crowdcast makes it easy to engage with guests on-screen, but a proper tech check is essential for a smooth broadcast. Help your guests get stage-ready with this checklist.
Join from a compatible browser and device. Google Chrome is the preferred browser, although you can also use another Chromium-based browser like Opera, Edge, or Brave. You won’t be able to use Safari or Internet Explorer.
Make sure your browser is up-to-date. An outdated browser can cause issues since we are browser-based. If using Chrome, you can verify whether there’s an update by clicking the three vertical dots at the top right corner of the browser window. From there, go to Help > About Google Chrome.
Close all unnecessary applications and tabs. When your computer is overworked, you may experience lag. Apps like Slack, Teams, Discord, WhatsApp, etc. can place additional strain on your CPU.
We recommend registering for the event in advance using the same browser and device that you will use for the main event. This ensures that you are already successfully registered, so all you have to do on the event date is return to the event link.
If you know in advance that you’ll appear on stage that day, it’s good practice to restart your computer. A quick restart can help optimize your computer’s overall performance.
If you hear feedback, it’s likely that your device’s audio is feeding back into your mic. Use headphones to prevent this.
If your browser can’t connect to your camera or mic, here are instructions on how to update your browser permissions.
If you need to share your screen, you may need to grant access through your device or browser settings. Here are instructions on how to do this.
If you've followed the steps above, you're all set to go on-screen! 🥳
If you're experiencing sluggish performance, start by refreshing the window. If problems persist, restart your web browser and navigate back to the event.
If you change mic settings after joining the stage, you may need to refresh in order for these changes to take effect. It’s best to join the stage initially with the correct equipment selected.
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