How to Report Disruptive Behavior
For Attendees:
Notify the Host or Moderator
Message the host directly via the event chat (if available), or privately. Here's a support doc on how to contact the host of an event.
Submitting a Report
Crowdcast is host to a diverse community of creators. While you may not agree with, like, or feel comfortable with all of the content on Crowdcast, only content in violation of our Community Guidelines warrants a report or action. Context matters; deciding whom to suspend or remove is not always a straightforward task. Our Trust & Safety team aims to take a global review approach when disseminating information, tracking online streaming trends, and protecting our creators on behalf of our community.
Take the time to understand the severity of your actions before reporting another creator or creating harmful content. If you or someone you know has become a target of abuse on our platform, please submit a report immediately. If you are an attendee or a host and need to report an account or user, you can submit a report here.
A member of our Trust & Safety team will review the report within three business days. Once reviewed, a case manager will contact the host within three business days if we find content breaching our Community Guidelines. In most cases, they will receive either a warning or a strike before being banned but depending on the nature of the violation, they may be banned immediately.
No matter what happens, we always allow our hosts to appeal a decision by sending any relevant information they believe was not considered. Crowdcast believes in remaining open to listening.
For Hosts:
Monitor and Moderate the Chat
Open the People Tab to view and manage attendees.
Click on a participant’s name to remove, or ban them if necessary.
Use the Event Settings to Restrict Participation
Disable or hide the chat to limit disruptions.
Delete comments that are disruptive.
Report the Incident to Crowdcast
If additional action is needed, submit a report via the Crowdcast Content Report Form.
Provide details such as the event name, date, and a summary of the incident.
What Happens After You Report?
Crowdcast reviews all reports promptly.
We may contact you for additional information.
If a violation is confirmed, appropriate actions will be taken, including warnings, removals, or bans.
For more information on acceptable behavior, and our enforcement process, please review our Community Guidelines.
If you have any questions, feel free to contact Crowdcast Support.
Was this article helpful? Please share your rating below! Happy Crowdcasting! 🎥