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How to Hide or Enable the Chat

How to disable or enable the chat.

Hosts can disable or re-enable chat for any session at any time - before, during, or after the event.

  1. Open the Chat panel within the session.

  2. Hover over the chat panel and click the Settings icon in the top-right corner of the chat panel.

  3. Select Disable Chat.

When chat is disabled, attendees can no longer send messages. You can re-enable chat at any time by returning to the same menu and selecting Enable Chat.

Note:

  • Disabling chat prevents new messages from being posted but does not remove existing chat messages.

  • Disabling chat is session-specific, so you can turn it off for some sessions while leaving it enabled for others.

Troubleshooting Chat Settings

If you're unable to enable or disable chat:

  • Refresh the page and try again.

  • Use a supported browser, preferably the latest version of Google Chrome.

  • Open the event in an incognito/private browsing window to rule out caching issues.

  • Temporarily disable browser extensions, especially ad blockers and privacy tools.

  • If you're connected to a corporate or school network, try switching to a personal network to eliminate potential network restrictions.


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