In order to watch patron-only events on Crowdcast, you need to have both a Crowdcast attendee account and a connected Patreon account. Follow the steps below to learn how to set this up.
After connecting your accounts once, you shouldn't have to repeat these steps unless you try to rejoin the event from a new device/browser.
If you've previously joined a Patreon event on Crowdcast, you already have a Crowdcast account and all you need to do is sign in again. Please visit the sign in page and enter your email address or sign in using the Patreon logo.
Ready to watch events hosted by your favorite Patreon creators?
Here's the easiest way to register for a Patreon event taking place on Crowdcast:
If the Patreon creator posted a link to their event on their Patreon page, open the event link from there. Or, you can open the Crowdcast link that was provided to you via a social platform or email.
You will be redirected to the Crowdcast event link. Click the green registration button.
You will be presented with the option to enter your email OR sign in through a social channel. Select Sign in with Patreon.
Allow Crowdcast permissions. This step is required in order to integrate your Patreon account with Crowdcast and verify your membership.
You will be redirect to the Crowdcast registration page again. Confirm your registration, and you're in!
Here's a video showing these steps in action:
After completing these steps once, you shouldn't need to follow this process again as long as you continue to join Patreon events from the same browser.
Here's a video showing what this looks like if you are joining from a mobile device. If you want to watch the event in the Crowdcast app, we recommend first registering through your mobile browser and then opening the event in the app.
If you've previously joined a Patreon event on Crowdcast, you already have a Crowdcast account and all you need to do is sign back into that account. Please visit the sign in page and enter your email address or sign in using the Patreon logo.
After you've signed into your Crowdcast account, you can open any event link hosted by a Patreon creator that you're subscribed to in order to watch the event.
Patreon Registration FAQs
I thought I was already connected! Why am I being prompted to sign into Patreon again?
If you see the prompt to connect your integration, it's likely that it's become disconnected or that you have not connected it yet within the new version of Crowdcast. Please follow the steps above to watch the event.
Why am I seeing an error that I'm not at the correct tier when I know that I am?
Start by confirming that you've connected the correct Patreon account. Log into Crowdcast, and go to your account settings to check the email address that you've connected. It's possible that you've signed up as a patron with a different email address than the one you've associated with Crowdcast. This is the most common cause of patron registration issues.
Access & Login Issues
Ensure you're logged into the correct Crowdcast account that matches your Patreon subscription.
Verify that your Patreon and Crowdcast accounts are linked properly. Try re-linking by disconnecting and reconnecting via Patreon settings.
Double-check that you're subscribed to the correct Patreon creator hosting the event.
You may have multiple Patreon accounts and could be linked to an outdated one. Contact Patreon to confirm which account is linked to your Crowdcast and request assistance with merging or deleting any old or unused accounts.
Tier & Subscription Problems
Check Your Subscription Level: Make sure you're subscribed at or above the required dollar amount for the event (e.g., $10).
How Access Works Now: We now grant access based on your actual payment amount—not just your tier. If your total pledge is equal to or higher than the event’s required amount, you'll get access, even if you're not officially assigned to a specific tier.
What Changed: Previously, access was tied strictly to your tier membership. Now, any qualifying payment amount will work, whether or not you're in a tier.
If you recently upgraded, log out and back in to refresh access.
Check for declined payments on your Patreon account, which may affect access.
Event Link & Entry Issues
Use the exact event link provided by the creator—some events are unlisted and won’t appear in public searches.
Try opening the link in an incognito/private browser if access is restricted.
If prompted to pay, ensure you’re using the same Patreon email linked to your Crowdcast account.
Streaming & Playback Troubles
Refresh the page and try a different browser (Chrome is recommended).
Disable any browser extensions (especially ad blockers or VPNs) that may interfere with access.
Still Having Issues?
Contact the Patreon creator first to confirm you’re on the correct tier and have event access.
Reach out to Crowdcast Support with your Patreon email, creator name, and event link for assistance.
Important Notes
We also encourage you to check out our collection of attendee resources to learn about Crowdcast’s interactive features and more.
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