There are two methods depending on if you're going live using RTMP mode or going live in the in-browser (normal) mode.
If using RTMP mode
Native subtitles can only be enabled in RTMP sessions. We’re working on an in-browser option for the future. Here’s how you can include subtitles in your RTMP events:
Prepare to go live in an RTMP session.
Before actually going live, make sure you toggle on Enable live captions below the Server URL and Stream Key.
Go live using your connected streaming tool of choice.
Your attendees will also need to enable captions by clicking the three vertical dots in the lower right corner of the stage and selecting Captions.
Here’s a short clip that shows both the host’s and attendee’s views:
If using the normal in-browser mode
At the moment, Crowdcast doesn't have captioning built in for in-browser sessions, but we are working on it. We know how important it is for greater accessibility. But good news! Live Captions are available on most Chromium-based browsers. Here are instructions for three commonly used Chromium browsers:
Chrome – Click on the three dots in the upper right-hand corner, then click on "Settings." Scroll down to the "Accessibility" section and click on "Manage accessibility features." Toggle the "Live Caption" button to on.
Edge – Click on the three dots in the upper right-hand corner, then click on "Settings." Scroll down to the "System" section and click on "Accessibility." Toggle the "Closed captions" button to on.
Opera – Click on the Opera menu button, then click on "Settings." Scroll down to the "Advanced" section and click on "Features." Toggle the "Easy Setup" button to on, and then click on "Accessibility" to access the accessibility settings.
When enabled, Live Captions automatically appear in a small, moveable box at the bottom of your browser when you’re watching or listening to a piece of content that includes speech.
If you’re not seeing this feature, try manually updating and restarting your browser.
Please note, this setup is on the viewer's end. Captions are just for the viewer who enables them and are not displayed within the video feed directly.
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