# Crowdcast Docs

> Help center for Crowdcast

## Getting Started

- [How to Run Webinars on Crowdcast](https://docs.crowdcast.io/en/articles/10622496-how-to-run-webinars-on-crowdcast.md): Crowdcast is a browser-based online events platform that simplifies hosting webinars.
- [Accessibility and Crowdcast: Tips for Hosts](https://docs.crowdcast.io/en/articles/12150185-accessibility-and-crowdcast-tips-for-hosts.md): Hosts can improve accessibility by providing captions, visual descriptions, translations, and sensory-friendly event practices.
- [Managing Stage Layouts, Gallery and Tiles](https://docs.crowdcast.io/en/articles/7223298-managing-stage-layouts-gallery-and-tiles.md): Learn how to manage Stage layouts, organize tiles, and control how speakers and content appear during your event.
- [What is the Gallery?](https://docs.crowdcast.io/en/articles/15706831-what-is-the-gallery.md): This guide explains how people move between the Audience, Gallery, and Stage, what each group can see, and how to prepare speakers before they go live.
- [📍 New to Crowdcast? Start here.](https://docs.crowdcast.io/en/articles/7203934-new-to-crowdcast-start-here.md): Covering the basics of how to use Crowdcast.
- [Create Your First Crowdcast Event](https://docs.crowdcast.io/en/articles/7207894-create-your-first-crowdcast-event.md): The complete guide to building an event on Crowdcast and navigating the event creation form.
- [Check Your Tech](https://docs.crowdcast.io/en/articles/7223393-check-your-tech.md): Before going live, do a tech check to optimize your connection and test your equipment.
- [How to Go Live](https://docs.crowdcast.io/en/articles/7223412-how-to-go-live.md): Learn how to prepare, start, record, and end your live session in Crowdcast.
- [How to Grant Browser Access to Your Mic or Camera](https://docs.crowdcast.io/en/articles/7224001-how-to-grant-browser-access-to-your-mic-or-camera.md): Update your browser permissions allowing your camera and mic to access Crowdcast.
- [How to Allow Screensharing for Your Browser](https://docs.crowdcast.io/en/articles/7204381-how-to-allow-screensharing-for-your-browser.md): How to update your system settings on a Mac to allow screensharing permissions for your browser.
- [Adding Teammates to Your Channel](https://docs.crowdcast.io/en/articles/7247774-adding-teammates-to-your-channel.md): Teammates can help you create, run, and manage all events on your channel.
- [Subscription Plans, Add-Ons and Pricing Explained](https://docs.crowdcast.io/en/articles/7225402-subscription-plans-add-ons-and-pricing-explained.md): Considering Crowdcast for your next event? This guide will help you choose the right plan and understand your options.

## Account & Billing

- [Update Your Account and Channel Settings](https://docs.crowdcast.io/en/articles/7247673-update-your-account-and-channel-settings.md): How to add a password, change a password, update your email address, and update subscription payment information.
- [Upgrading or Downgrading Your Plan](https://docs.crowdcast.io/en/articles/7248075-upgrading-or-downgrading-your-plan.md): Upgrade or downgrade your plan at any time.
- [Requesting a Refund on Your Crowdcast Subscription](https://docs.crowdcast.io/en/articles/7248077-requesting-a-refund-on-your-crowdcast-subscription.md): Terms for receiving a refund on your monthly or annual subscription.
- [Canceling or Pausing Your Plan](https://docs.crowdcast.io/en/articles/7248080-canceling-or-pausing-your-plan.md): Learn how to cancel, pause or delete your account. Event replays are safely hosted on Crowdcast when your account is paused.
- [Add Additional Details to Your Billing Receipt](https://docs.crowdcast.io/en/articles/7248090-add-additional-details-to-your-billing-receipt.md): Add or update information like your billing address, phone number, Tax ID, and more.
- [Viewing Your Crowdcast Subscription](https://docs.crowdcast.io/en/articles/7248095-viewing-your-crowdcast-subscription.md): How to view your current plan, payments/invoices, and more from within your billing portal.
- [How the Free Trial Works](https://docs.crowdcast.io/en/articles/7248210-how-the-free-trial-works.md): Trial parameters
- [Overages Explained](https://docs.crowdcast.io/en/articles/7248212-overages-explained.md): How overage charges work if more live attendees show up to your event than your plan includes.
- [Cyber Monday – FAQs](https://docs.crowdcast.io/en/articles/8505742-cyber-monday-faqs.md): Everything you need to know about Crowdcast's Cyber Monday discount.
- [Do you offer a discount for Educators?](https://docs.crowdcast.io/en/articles/8765863-do-you-offer-a-discount-for-educators.md): discount for qualifying educational institutions, organizations, students, teachers, professors, or other educational staff
- [The Crowdcast Inbox: Notifications Made Easy](https://docs.crowdcast.io/en/articles/11335078-the-crowdcast-inbox-notifications-made-easy.md): Receive and access notifications directly in your Crowdcast Inbox for the events you register for and channels you follow.

## Attendee Support

- [How to Edit Your Profile](https://docs.crowdcast.io/en/articles/7229812-how-to-edit-your-profile.md): Add identity and personalization to your Crowdcast profile by updating your photo, name, username, and bio.
- [How an Attendee Account Works](https://docs.crowdcast.io/en/articles/7231559-how-an-attendee-account-works.md): Understanding how your free attendee account works.
- [Registering for a Crowdcast Event](https://docs.crowdcast.io/en/articles/7229320-registering-for-a-crowdcast-event.md): Step-by-step instructions on how to register for an event on Crowdcast including ticketed and password-protected events.
- [Joining a Patreon Event for Patrons](https://docs.crowdcast.io/en/articles/7231612-joining-a-patreon-event-for-patrons.md): How to Register for and Access a Patreon Event as a Patron.
- [How to Interact Within a Crowdcast Event](https://docs.crowdcast.io/en/articles/7230403-how-to-interact-within-a-crowdcast-event.md): An overview of how to interact with Crowdcast, including the chat, Q&A, polls and people tab features, and how to request to join the stage.
- [Navigating a Multi-Session Event](https://docs.crowdcast.io/en/articles/7231370-navigating-a-multi-session-event.md): If the event you've registered for includes multiple sessions, here's how you can navigate the schedule.
- [Accessing Event Replays](https://docs.crowdcast.io/en/articles/7231536-accessing-event-replays.md): How to view the replay of a Crowdcast event, if available.
- [Sharing an Event](https://docs.crowdcast.io/en/articles/7231640-sharing-an-event.md): Ways to Share Your Crowdcast Event
- [How to Unregister from an Event](https://docs.crowdcast.io/en/articles/7231512-how-to-unregister-from-an-event.md): Remove yourself from any event by unregistering for it.
- [How to Follow or Unfollow an Event Host](https://docs.crowdcast.io/en/articles/7231466-how-to-follow-or-unfollow-an-event-host.md): Article for attendees on how to follow or unfollow a host channel.
- [Audience Participation & Visibility Controls](https://docs.crowdcast.io/en/articles/15280277-audience-participation-visibility-controls.md): Control how attendees interact during your event and manage what information is visible to participants.
- [How can I contact the host of an event?](https://docs.crowdcast.io/en/articles/7231543-how-can-i-contact-the-host-of-an-event.md): Learn how to find an event host's contact information for questions about registrations, refunds, or event content.
- [Attendee FAQs](https://docs.crowdcast.io/en/articles/7231408-attendee-faqs.md): Common questions and answers for attendees of Crowdcast events.
- [How do I know if I'm signed into my account?](https://docs.crowdcast.io/en/articles/9160558-how-do-i-know-if-i-m-signed-into-my-account.md)
- [The Crowdcast Attendee Guide](https://docs.crowdcast.io/en/articles/15926270-the-crowdcast-attendee-guide.md): Everything you need to know before, during, and after attending a Crowdcast event.
- [Don't Panic Checklist for Attendees](https://docs.crowdcast.io/en/articles/10478754-don-t-panic-checklist-for-attendees.md): Having trouble watching an event on Crowdcast? Follow this guide to troubleshoot common attendee problems.

## Guest Speaker Support

- [Crowdcast for Guest Speakers Guide](https://docs.crowdcast.io/en/articles/7876146-crowdcast-for-guest-speakers-guide.md): Everything you need to prepare for, join, and participate in a Crowdcast event as a guest speaker.

## Features & Tools

- [How to Create and Manage Polls](https://docs.crowdcast.io/en/articles/9251244-how-to-create-and-manage-polls.md): An overview of how to create polls for your event.
- [Account Settings - Your Control Hub 🎛️](https://docs.crowdcast.io/en/articles/11386430-account-settings-your-control-hub.md): How to manage your account settings, change password, email, stay in control of your notifications, integrations, and more.
- [How to Hide or Enable the Chat](https://docs.crowdcast.io/en/articles/7246343-how-to-hide-or-enable-the-chat.md): How to disable or enable the chat.
- [Customizing Email Templates](https://docs.crowdcast.io/en/articles/7231665-customizing-email-templates.md): How to customize, personalize, or brand the emails sent to attendees.
- [How Music Mode Works](https://docs.crowdcast.io/en/articles/7231872-how-music-mode-works.md): Music Mode in Crowdcast enhances background music quality in-browser, while RTMP is best for high-fidelity live performances.
- [An Overview of Roles](https://docs.crowdcast.io/en/articles/7231904-an-overview-of-roles.md): How channel-level and event-level role assignments work.
- [How to Create a Multi-Session Event](https://docs.crowdcast.io/en/articles/7235243-how-to-create-a-multi-session-event.md): What is a multi-session event anyway? Why would I create one? How do I build a multi-session event? Learn this and more here!
- [Customize a Crowdcast URL](https://docs.crowdcast.io/en/articles/7235278-customize-a-crowdcast-url.md): How to create a customized URL for your event.
- [Custom Registration Fields: Collect Attendee Data at Sign-Up](https://docs.crowdcast.io/en/articles/7235283-custom-registration-fields-collect-attendee-data-at-sign-up.md): Collect additional data from attendees when they register for your event. This feature is available on Pro and Business plans only.
- [Creating an Unlisted Event](https://docs.crowdcast.io/en/articles/7235310-creating-an-unlisted-event.md): Unlisted, or private events, are accessible only to those who have the event URL.
- [Hiding the Audience in Your Event](https://docs.crowdcast.io/en/articles/7235316-hiding-the-audience-in-your-event.md): Want to remove the People tab from those in the audience? Here's how.
- [Registering Emails Into Your Event](https://docs.crowdcast.io/en/articles/7235324-registering-emails-into-your-event.md): You can import attendees and guests into your event, allowing them to bypass registration.
- [How to Email Your Attendees](https://docs.crowdcast.io/en/articles/7246346-how-to-email-your-attendees.md): Learn how Crowdcast handles automatic attendee emails and how you can customize or send your own messages to attendees.
- [Hosting Ticketed Events](https://docs.crowdcast.io/en/articles/7257823-hosting-ticketed-events.md): How to set up ticketed events on Crowdcast, promo codes, payment options, currencies and more.
- [Optimize your email marketing with pre-filled attendee emails](https://docs.crowdcast.io/en/articles/9577032-optimize-your-email-marketing-with-pre-filled-attendee-emails.md): How to optimize email marketing, pre-filled attendee emails, personalized event link with emails.
- [Nine Ways Attendees Can Register for Your Events](https://docs.crowdcast.io/en/articles/10394300-nine-ways-attendees-can-register-for-your-events.md): Below is a comprehensive overview for hosts of options available to register attendees for a Crowdcast event.
- [How to Run a Test Event](https://docs.crowdcast.io/en/articles/10561841-how-to-run-a-test-event.md): Testing your event setup on Crowdcast ensures a seamless experience for both you, your guest speakers, and your attendees.
- [How to Use the People Tab in Crowdcast](https://docs.crowdcast.io/en/articles/10573705-how-to-use-the-people-tab-in-crowdcast.md): A guide to effectively using the people tab for attendees and hosts.
- [How Calendar Invites Work in Crowdcast](https://docs.crowdcast.io/en/articles/11067398-how-calendar-invites-work-in-crowdcast.md): Keep track of events with our calendar invite functionality. Here's how it works, what to expect, and how to manage it.
- [How to use Interactive Modules](https://docs.crowdcast.io/en/articles/15292646-how-to-use-interactive-modules.md): Learn how to use Crowdcast’s interactive modules to manage engagement, communication, and live event controls.
- [Screen Sharing During An Event](https://docs.crowdcast.io/en/articles/7231877-screen-sharing-during-an-event.md): How to share a browser tab, window, or entire screen on stage, and with audio.
- [How to Use the Studio](https://docs.crowdcast.io/en/articles/7235072-how-to-use-the-studio.md): Level-up your events with professional production elements using Crowdcast's built-in Studio.
- [Moderation Tools](https://docs.crowdcast.io/en/articles/7235213-moderation-tools.md): How to maintain a welcoming event by managing attendees, moderating chat, and highlighting key questions.
- [Inviting Someone to the Stage](https://docs.crowdcast.io/en/articles/7246014-inviting-someone-to-the-stage.md): Stage capacity, inviting someone on Stage, accepting invitations, assigning roles, and Stage moderation.
- [How to Use the Q&A Feature](https://docs.crowdcast.io/en/articles/7246305-how-to-use-the-q-a-feature.md): Asking and answering questions and other features available within the Q&A section like upvoting, timestamping, and moderation.
- [Going Live from the App](https://docs.crowdcast.io/en/articles/8107233-going-live-from-the-app.md)
- [Using Chat in Crowdcast: A Guide for Attendees and Hosts](https://docs.crowdcast.io/en/articles/10561678-using-chat-in-crowdcast-a-guide-for-attendees-and-hosts.md): This guide will help you understand how to effectively use chat as both an attendee and a host.
- [How to Engage Audiences in the Chat](https://docs.crowdcast.io/en/articles/10572397-how-to-engage-audiences-in-the-chat.md): Tips on how to engage your audience before, during and after your event.chat
- [How the Media Tray Works](https://docs.crowdcast.io/en/articles/14324827-how-the-media-tray-works.md): Share videos, slides, files, or your screen directly on stage during an event.
- [Exporting Event Chat Logs](https://docs.crowdcast.io/en/articles/7231897-exporting-event-chat-logs.md): How to download the chat from an event.
- [Understanding Your Event Analytics](https://docs.crowdcast.io/en/articles/7235338-understanding-your-event-analytics.md): Here's a breakdown of what analytics are provided and how to view and download them.
- [How to Replace Your Recording](https://docs.crowdcast.io/en/articles/7246354-how-to-replace-your-recording.md): When your event is over, you can download and edit your recording through your own tools, and then replace the replay with your new MP4.
- [How to Use Clips In Your Event](https://docs.crowdcast.io/en/articles/8377459-how-to-use-clips-in-your-event.md): A Quick FAQ

## Advanced Features & Setups

- [How to Enable Live Captions and Subtitles While Using Crowdcast](https://docs.crowdcast.io/en/articles/7874871-how-to-enable-live-captions-and-subtitles-while-using-crowdcast.md): Captions, Subtitles, Accessible Options for Mac, PC, Android, and iOS
- [How to Use Virtual Backgrounds with Your Webcam](https://docs.crowdcast.io/en/articles/7260430-how-to-use-virtual-backgrounds-with-your-webcam.md): How to use virtual backgrounds, blur your background, and more
- [The Complete Guide to Multistreaming](https://docs.crowdcast.io/en/articles/7260435-the-complete-guide-to-multistreaming.md): Multistreaming allows you to simultaneously stream your event to a third-party platform like Facebook, Youtube, Instagram Live or LinkedIn.
- [How to Use Your DSLR Camera as a Webcam](https://docs.crowdcast.io/en/articles/7260480-how-to-use-your-dslr-camera-as-a-webcam.md): This article covers how to use a DSLR camera as a webcam in your events.
- [Connecting Live Streaming Software With RTMP Mode](https://docs.crowdcast.io/en/articles/7260494-connecting-live-streaming-software-with-rtmp-mode.md): RTMP Mode allows you to connect professional software like OBS, Ecamm Live, Streamyard, or Wirecast to Crowdcast.
- [Sharing Pre-Recorded Content](https://docs.crowdcast.io/en/articles/7260540-sharing-pre-recorded-content.md): Methods to incorporate pre-recorded video into your Crowdcast event.
- [How to Embed Your Crowdcast Event on Your Website](https://docs.crowdcast.io/en/articles/7861545-how-to-embed-your-crowdcast-event-on-your-website.md): Share your Crowdcast event on your website or anywhere you can add an embed code.
- [🎉 Welcome to Crowdcast V3](https://docs.crowdcast.io/en/articles/13754883-welcome-to-crowdcast-v3.md): Get a quick overview of Crowdcast V3 - Learn what’s new, what’s coming soon, and how to share your feedback during the beta.
- [Crowdcast's Guide to Hybrid Events](https://docs.crowdcast.io/en/articles/8173974-crowdcast-s-guide-to-hybrid-events.md): Planning a hybrid event? Not sure what a hybrid event even is? Check out our guide here to learn more!

## Integrations & Marketing

- [How to Create Patron-Only Livestreams for Patreon Creators](https://docs.crowdcast.io/en/articles/7246517-how-to-create-patron-only-livestreams-for-patreon-creators.md)
- [Using Zapier With Crowdcast](https://docs.crowdcast.io/en/articles/7246483-using-zapier-with-crowdcast.md): Links hundreds of tools to Crowdcast and set up automations through Zapier.
- [Managing Your Crowdcast Event Payments in Stripe](https://docs.crowdcast.io/en/articles/7876075-managing-your-crowdcast-event-payments-in-stripe.md)
- [Increase Your Registration Rate and Build Your Following](https://docs.crowdcast.io/en/articles/7246474-increase-your-registration-rate-and-build-your-following.md): A deep dive into best marketing practices for growing your audience and increasing registrations on Crowdcast.
- [How to use UTM Campaigns to Grow Your Audience](https://docs.crowdcast.io/en/articles/7246510-how-to-use-utm-campaigns-to-grow-your-audience.md): Measure the effectiveness of your digital marketing campaign through UTM tracking metrics.

## Troubleshooting Tips

- [How to Contact Crowdcast Support](https://docs.crowdcast.io/en/articles/7876056-how-to-contact-crowdcast-support.md): Suggestions on how to reach out to our support team and the essential information we require to offer you the most effective assistance.
- [Don't Panic Checklist for Hosts and Guest Speakers](https://docs.crowdcast.io/en/articles/8751522-don-t-panic-checklist-for-hosts-and-guest-speakers.md): A resource for troubleshooting common issues with your guest speakers.
- [How to Share Youtube Videos](https://docs.crowdcast.io/en/articles/9454530-how-to-share-youtube-videos.md): This is a temporary support document, addressing recent video sharing updates
- [Ensuring Access to Crowdcast Events: Firewall & Network Requirements](https://docs.crowdcast.io/en/articles/9522256-ensuring-access-to-crowdcast-events-firewall-network-requirements.md): Troubleshoot firewall-related access issues for Crowdcast events and ensure seamless participation for hosts, guest speakers, and attendees.
- [Reporting Disruptive Behavior or Community Guideline Violations](https://docs.crowdcast.io/en/articles/10573548-reporting-disruptive-behavior-or-community-guideline-violations.md): If you encounter disruptive behavior or violations of our Community Guidelines, please follow the steps below to report the issue.
- [How to Handle an Event Postponement When the New Date Is Not Yet Confirmed](https://docs.crowdcast.io/en/articles/12884053-how-to-handle-an-event-postponement-when-the-new-date-is-not-yet-confirmed.md): How to pause your event, notify attendees, and update the date later without requiring anyone to re-register.

## FAQs

- [Is there live technical support?](https://docs.crowdcast.io/en/articles/7257756-is-there-live-technical-support.md): This article covers the ways you can access technical support and general support.
- [Can a co-host go live without the account owner?](https://docs.crowdcast.io/en/articles/7876058-can-a-co-host-go-live-without-the-account-owner.md): Learn how co-hosts can go live without the account owner, the differences between roles, and what permissions each role has.
- [How can I accept contributions from my attendees?](https://docs.crowdcast.io/en/articles/7874861-how-can-i-accept-contributions-from-my-attendees.md): Looking to accept donations, contributions, or tips? Here's how.
- [Which events are displayed on the Discover page?](https://docs.crowdcast.io/en/articles/7854758-which-events-are-displayed-on-the-discover-page.md): Learn how your event can appear on Crowdcast’s Discover page and explore strategies to maximize your event’s visibility and reach.
- [What is the Call to Action feature?](https://docs.crowdcast.io/en/articles/7264953-what-is-the-call-to-action-feature.md): The Call to Action \(CTA\) feature allows you to point attendees to an external link or to request contributions/donations.
- [What emails do attendees receive from Crowdcast?](https://docs.crowdcast.io/en/articles/7260414-what-emails-do-attendees-receive-from-crowdcast.md): Emails Crowdcast sends to your attendees and followers by default, including confirmation messages, session reminders, and weekly digests.
- [Can I host adult content on Crowdcast?](https://docs.crowdcast.io/en/articles/7260401-can-i-host-adult-content-on-crowdcast.md): Running mature or 18+ events? Before hosting adult content on Crowdcast, review the guidelines to ensure compliance with platform policies.
- [What is considered a live attendee?](https://docs.crowdcast.io/en/articles/7260389-what-is-considered-a-live-attendee.md): The number of attendees actually watching your event live is an important factor for your plan and pricing.
- [How long are events hosted on Crowdcast?](https://docs.crowdcast.io/en/articles/7260377-how-long-are-events-hosted-on-crowdcast.md): Before canceling your plan, make sure you understand how to preserve your event replays and analytics on Crowdcast.
- [How can I archive my event?](https://docs.crowdcast.io/en/articles/7260366-how-can-i-archive-my-event.md): Archiving your event hides it from everyone but you and any teammates.
- [What are the best dimensions for image files?](https://docs.crowdcast.io/en/articles/7260351-what-are-the-best-dimensions-for-image-files.md): Below are the key areas where you can upload images, along with recommended dimensions for each.
- [How do I duplicate an event?](https://docs.crowdcast.io/en/articles/7257920-how-do-i-duplicate-an-event.md): Learn how to make a copy of your event and which parts of your event are duplicated.
- [Discounts for Educators, Nonprofits, and Patreon Hosts](https://docs.crowdcast.io/en/articles/7257816-discounts-for-educators-nonprofits-and-patreon-hosts.md): This article describes how to take advantage of our discounts for Educators, Nonprofits, and Patreon hosts.
- [Can I download my event recording?](https://docs.crowdcast.io/en/articles/7257797-can-i-download-my-event-recording.md): Learn how hosts on an active plan can download HD recordings of their events, access replays, and convert videos to audio.
- [How do I reset a session?](https://docs.crowdcast.io/en/articles/7257776-how-do-i-reset-a-session.md): Resetting a session allows you to completely start over without creating another event or moving your attendees.
- [Which browsers and devices are compatible with Crowdcast?](https://docs.crowdcast.io/en/articles/7257749-which-browsers-and-devices-are-compatible-with-crowdcast.md)
- [🔐 Can I Share My Login Credentials with Someone?](https://docs.crowdcast.io/en/articles/8264721-can-i-share-my-login-credentials-with-someone.md): An overview for sharing login credentials for hosts and attendees.
- [How to Stay Updated on Recent Changes and Fixes](https://docs.crowdcast.io/en/articles/8264794-how-to-stay-updated-on-recent-changes-and-fixes.md): Find out how to stay up to date with improvements and new features.
- [How to Cancel, Delete, Archive or Permanently Remove your Crowdcast Event](https://docs.crowdcast.io/en/articles/9385623-how-to-cancel-delete-archive-or-permanently-remove-your-crowdcast-event.md): Learn how to cancel, delete or archive your Crowdcast event, notify attendees, and manage refunds through Stripe.
- [Daily Host Email Digest](https://docs.crowdcast.io/en/articles/9608939-daily-host-email-digest.md): A daily summary of new registrations for your upcoming events, helping hosts track audience interest and engagement trends effortlessly.
- [💎Crowdcast Knowledge Nuggets](https://docs.crowdcast.io/en/articles/10581419-crowdcast-knowledge-nuggets.md): A fun and guide packed with handy tips, surprising facts, and little-known quirks to help you master Crowdcast like a pro! 🚀