You can achieve A LOT through Crowdcast, and the possibilities are endless if you’re new here. In fact, we have over 100 documents in our library 🤯 If you’ve read every single one of them, then this isn’t the place for you.

This is a self-service onboarding guide for those who are new to Crowdcast and want to make the most of your events. We’ll link you to other articles throughout this document to ensure you’re only reading the content that you need.

We’ll explore the following topics, skip ahead by clicking on each link to consume the information you need to know right now.

Know nothing? No worries! Start here.

If you’re on your trial or just starting in your first month with us, there’s plenty to learn, and you’ve got to commit yourself to the journey if you want to create a seamless experience for your attendees.

First up, set up your host profile. Add a profile photo, cover photo, and pick a unique user name that will become your Crowdcast URL. From here, your participants can follow you and get notified about your live events.

Next, get started with this video from one of our support team members, Cian. It dives into how to create an event and some of the features available. He also shows you how your registration page will look before the event and how to enter the green room and go live.

We recommend practicing with a test event before your first event. Please note, test hours count towards your hours’ usage, but green room hours do not.

So, you’ve set up your first event 🎉 Now what? Click here to rock your first Crowdcast event 🎸

Invite up guests and share your screen with the click of a button

Inviting people on screen is super simple. If you have a panelist, colleague, a friend, or even your mom that you want to invite on screen, here’s how to invite someone on screen. This is how many people can be on-screen simultaneously. And by inviting someone on screen, they'll have additional guest controls they have.

Prepare your guests for a live stream by ensuring their internet connection and device can handle it by providing them with this guest checklist. We’d also recommend that you invite them into the green room then test their setup. Check out the advanced tests on that page too! But make sure you and your guest close this tab before you go live, or you may experience a nasty echo 🙉

Here are some more technical tips for your guests if you’re running into trouble.

So, what about you? As the host, you can also share your screen and specific applications such as Keynote and PowerPoint. You also have a bunch of additional host controls to make your event as aesthetically pleasing as possible! Here's an article for those struggling with screen share quality during your tests.

Want to add a payment barrier to your events? Here’s how.

Most hosts use Crowdcast for two reasons:

  1. To educate their audience.

  2. To make money

Or both! Luckily, we have an in-built ticketing system to make monetizing your events easier than ever. You can monetize your events with:

We have direct integration with Stripe. Simply open a Stripe account and connect it to your integrations page. We’re super transparent about the fees you’ll be charged.

For those using a third-party ticketing platform, you can automate the registration process. And yes, you can accept contributions through Paypal, integrate your link into the call to action button.

Setting up a multi-day or multi-session event

We have loads of enterprise customers. Many with thousands of people attending their events over multiple days. So if you have a large and complex event to organize, you’re in the right place. Here are the links to common questions that we receive around this:

With multi-session events, you can run multiple sessions over many days with one easy-to-click URL. Creating a complex event is made simple, and you can have administrators or a moderator in the background to help you along the way. If you’re looking for some technical support for a complex, important event, get in touch with highly experienced third-party Crowdcast specialists.

Adding virtual backgrounds, captions, overlays, and more!

Our in-browser Crowdcast method is user-friendly and an incredible experience for your attendees, but it may lack some of the advanced elements you or your business needs. That’s where RTMP studio comes with. By clicking go live with RTMP studio, you can enjoy the features of third-party apps like OBS, StreamYard, Manycam, and so much more directly from your Crowdcast.

This does require a slightly higher learning curve than going live through in-browser. But it’ll become second nature after a few events. Here’s all you need to know about going live through RTMP studio.

When going live through RTMP studio, please note the chat, ask a question, invite on screen, and other features will not be available. Only the features that the third party provides are available.

Sharing pre-recorded content, live music, or watch parties

You can easily share your pre-recorded content while using a Chrome browser.

Let’s say you’re a musician or someone who needs super crisp audio. We have plenty of musicians running events on Crowdcast. Check out RTMP Studio and connect your favorite third-party apps to Crowdcast for superior audio.

The attendee experience and managing any trouble-makers

When you’re live streaming to many different people with differing levels of knowledge and experience with tech, you might run into some issues. It’s essential to know the ins and outs from the attendee side of things to make sure they have the best experience possible. This guide will help prepare your audience for an incredible experience.

On the flip side, you might run into some trouble-makers, keyboard warriors, or internet trolls. No worries, we’ve got you covered. Learn how to ban or remove an attendee here. If you have repeat offenders, get in touch with us at [email protected], and we can implement a ban across all your events.

How to market and share your events with a wider audience

Marketing is a long game, not an overnight success. While we aren’t a marketing platform, the team does have some background knowledge that may benefit you. Check out these articles for a beginner to an intermediate insight into how you can use Crowdcast to reach more people.

Automate your workflow with integrations

No one likes hard work. Maximize your time by using integrations. With our Patreon Integration, you can set your events for specific tiers.

Connecting your Convertkit or Drip integrations will help you automate your email marketing sequence to nurture your audience.

And with Zapier? The sky is the limit. Accept payment elsewhere. Connect to an online shop. Funnel your audience into your membership site. All of this is possible, and more!

Data-driven? Analyze your events with advanced analytics

On the Lite, Pro, or Business plan, you can check out your analytics and export your event CSV. You can break down how your UTM campaigns are performing, how many people clicked your CTA, and other cool data so you can increase your event registration rate and click-through rate. Here’s more about analytics.

How we are different from other platforms and what to expect while using us

The burning question we often get asked is, “How is Crowdcast different from Zoom?” We aren’t a solely “meeting” based platform. We help creators share a message and connect with their audience. We want to see creators thrive in the live streaming world. Check out this article for more differences between us and Zoom. We’ve taken the best parts of a webinar platform and visual social media and transformed it into a Crowdcast.

I’m sold, how much does it cost?

We have plans to suit any budget. Click here to take a look at our pricing. Here's a breakdown of fees when taking payments through Crowdcast. If you need more than 40 hours per month, get in touch with us for a custom plan at [email protected].

I still have a few questions!

We don’t offer video phone or live chat support. But we'd love to assist you via chat or email. Let us know how we can help, and we’ll get back to you via email or chat. It usually takes us about 2 - 3 hours to get back to you on PST.

We also have live demonstrations and Q&As that run four times per week. We call them Office Hours. Click here to see all of our events, experience a Crowdcast for yourself, and chat with the support team live.

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