Tips on how to engage with attendees pre-event:
Create an engaging registration page
Uploading a great cover image, adding a detailed description of what people can expect from your event, utilizing an event trailer and making the format easy-to-read are all recommended prior to your event launch. This will increase your registration rate (or the rate at which people who view the page sign up for the event). Check out our doc on cover images here.
Make your event title memorable
Your title matters. It's what people will first see so make sure you make it actionable, catchy and descriptive.
Utilize our "Call to action" feature
This is the button that shows up right underneath your video on your event page, and it's a helpful way to lead people to your website or a specific offering. Live events are great at driving leads but you can't convert those leads unless you tell them where to go. A call-to-action, or "CTA", lets you add any link as a button on your event page. Check out this article for more about the CTA button.
Send guest speakers checklist beforehand
It is important to ensure your guests have checked their connection and tech prior to the event. Send them this setup link.
Link attendee quick reference guide in the chat prior to event launch
It would be a great idea to post this attendee guide on your chat feed prior to the event. This will allow the attendees to bookmark it or reference back to it if they experience any issues during the event.
Tips on how to engage with attendees during the event:
Start with "housekeeping" items
"Housekeeping" is all about letting people know what they can expect. Things like where they should submit their questions (hint: in the Q&A), when you'll get to the Q&A, if there's a freebie offered at the end and whether the event will be recorded are all good things to mention up front so there's no confusion.
Share your agenda
It's also helpful to tell people what content you'll be covering at the beginning of your event. It's like the old public speaking rule: tell them what you'll be telling them, tell them, and then tell them what you've just told them. It makes it easier to follow and adds structure to your presentation.
Show that you're listening
The magic of a live event is all in the real-time connection, so don't forget to be responsive! This means keeping an eye on the chat, calling out people in the chat where appropriate, and just letting people know you're listening by asking people where they're tuning in from. This small gesture goes a long way towards letting people know it's a two-way conversation and it ultimately makes your attendees feel a greater connection with you in a way that they won't get on any other marketing or social media channel.
Encourage folks to use the chat to connect with one another
The chat is a great place for the attendees to engage with one another and also connect with folks by clicking onto their profile icon.
Push for the use of the Q&A tab for questions rather than the chat
Remind everyone early-on to utilize the QA tab for their questions rather than the chat. The magic of the QA tab is that people are able to upvote questions that resonate with them the most. Along with that, you are able to timestamp the answers to the questions which will be hugely helpful for those catching the replay. Check out this article for more about the Q&A feature.
Be sure to post useful links in the chat OR in the Q&A tab so that attendees can access/bookmark for later use
These links can range from a personal blog, the product you are referring to, etc.
Host tips for post-event:
Direct them to click on your profile page from the event screen. They can easily follow you from here and access past/upcoming events and recordings.
Encourage them to click the "share" button from the event screen so that they can share the event with friends and family if they are interested.
Remind the attendees to utilize the CTA if one is setup.
Send attendees a follow-up email shortly after the event ends. This can add a nice personal touch. Check out this article for instructions about how to email attendees.
FAQS attendees might ask host:
Does Crowdcast have an app?
Yes! Android: Crowdcast is supported on the latest Android devices right in the browser, no downloads required. Apple iOS Devices (iPhone & iPad): Crowdcast is supported in Chrome, Safari and Firefox. Here is the link to the crowdcast iOS app.
Which browser seems to work best?
Chrome works best for Crowdcast. Firefox is another good alternative. Make sure you are using the latest version of your preferred browser.
Can I cast this onto my TV?
Yes! Attendees can cast any page from Google Chrome to a Chromecast. Just select "Cast" from the "View" menu in your Chrome browser. It’ll cast the tab, but you can switch your video to full screen and have the video show that way. Another option is Airplay. They can download the iOS app here and simply Airplay onto their TV/display.
I'm having buffering issues, what can I do?
If this happens again you can ask them to click help at the top of the screen.
And then they can enable compatibility mode:
Compatibility mode will set the attendees event a few seconds behind which will allow them to stream the event more clearly and smooth.
How can I access the replay after the event ends?
You can find the replay in the original invitation link you were sent or you can find it by clicking onto the creators Crowdcast profile and looking under "past events"
Note that creators are able to archive (hide) and delete their replays if they choose to. It is best to reach out to the host directly if you suspect this has occurred.
I want to come up on stage, how can I do that?
You will want to test your setup first here - From there you will receive a prompt and you can accept it to come up on stage.