📌 Please Note: If you’re using the newest version of Crowdcast, check out our v2 support center. Interested in learning more about v2? Reach out to us here.

You can easily accept donations or tips during your Crowdcast event!

To do this, you'll need to set up Stripe (the integrated payment processing system Crowdcast uses) to accept payments, and you'll also need to turn on the Contributions feature in the event itself.

To use the Donate button during your event first head over to your integrations settings and set up Stripe.

Follow the instructions to "Connect Stripe". This is where your payments will go. If you skip this step, people won't be able to donate.

Then go to "My Events", and click "Edit" on the event you want to add the donate button to.

Click the "Advanced" tab from the left menu.

Photo of the different options within edit event including basic info, cover, registration, multistreams and advanced

Here you'll have the option to Accept contributions, toggle this to "Yes".

An image of the advanced interdace including the accept contributions option with yes highlighted

​Customize the message you'd like to display when attendees are prompted to donate.

Once you've saved the edits, this will create a new tab on the bottom of your event that attendees can expand to donate.

Photo of the donate button located at the bottom of the screen within an event

​At any point during your event you can click on the donate button yourself to have it appear as a pop-up.

The donate button pop-up

​Just click "Prompt for contribution" whenever you're ready. Your audience will then see a prompt like this:

The contribute pop-up once the person clicks prompt for contribution including a box where an attendee can type how much they'd like to contribute

Can I accept payments outside of Crowdcast?

Yes, you can! You can use the Call-to-Action box on your event page to paste a link to an external payment page that you manage. Or check out the integration possibilities with other payment apps, like PayPal!

Important Notes

  • Keep in mind that currently donations can only be made and accepted in US Dollars.

  • Your plan's processing fee, the Stripe transaction fees, and minimal deposit will still apply. See processing fees here.

  • The donate button will not be visible to your attendees watching your event through the Apple iOS app.

  • Tipping possibilities are a bit different when it comes to an event with Adult Content – learn more here.

Have questions or suggestions? Email us at [email protected]. Happy Crowdcasting! 🎥

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