Are you just attending events on Crowdcast?
It's free to sign up for a Crowdcast account if you're just an attendee, no plan and no trial needed! Some events on Crowdcast are ticketed and require payment for access, but your account is free. Learn more in the Attendee Quick Reference Guide.
Want to host events of your own? Read on!
Q: I want to host events on Crowdcast. How do I know which plan I need?
Plans are priced and structured based on:
- The number of hours you will be streaming per month
- The number of live attendees joining each session
- Features and data access
For Crowdcast plans and pricing, check out www.crowdcast.io/pricing.
Q: What is a live attendee?
A live attendee is someone who joins a session during the live broadcast. An unlimited number of people can register for your Crowdcast event, but you'll only be charged for the folks who show up live.
Q: What if more people show up live than my plan accounts for?
If more live attendees show up than your plan includes, you'll be charged 15¢ per extra live attendee, per session. For example: You're on the Pro plan, which includes up to 250 live attendees per session. But 255 people show up live for one of your sessions. So, at 15¢ per extra live attendee, you'll be charged 75¢ for those 5 additional people.
You can also limit the number of people who can register for your event. Simply go to the Advanced tab in your Event Settings to limit the number of seats.
Q: Can I sign up for a Crowdcast plan for just one month?
If you're just looking to host a one-off event and only need Crowdcast for one month, just sign up for a monthly plan and cancel before the next billing cycle.
If you need to use Crowdcast only occasionally, we suggest signing up for the monthly plan and down-grading to the Pause plan until your next event. The Pause plan gives you access to all your events and data for $10/month. You can create and edit events and accept registrations on this plan, but you won't be able to go live while on Pause.
Q: Can I get pricing for a multi-session event like a virtual conference or summit?
The live attendee count is based on each session. Let's say you plan to host a virtual summit with 3 sessions with each lasting 1 hour and you're on the business plan which includes 1,000 live attendees. In Session 1, 800 attendees join live, Session 2 has 1,100 live attendees, and Session 3 has 500 live attendees. Only Session 2 exceeded 1,000 live attendees, so you'd be charged an overage fee of $15 (15¢ X 100 live attendees). If you expect more than 3,000 live attendees, please contact support at [email protected] and we can set you up with a high-scale plan.
Q: Are there fees added to the monthly/annual plan pricing?
If you're charging tickets for your events, you'll need to pay transaction fees. Otherwise, this monthly and annual plan pricing is all-inclusive, as long as each session stays within the "live attendee" limit (see above).
Q: Will I be charged if I stream for more hours than my plan includes?
You won't be charged extra, nor will your event be cut short. But if you stream for longer than the 2, 4, or 6-hour session that your plan allows, you won't be able to go live again that month.
Q: Do you offer discounts?
For non-profits we offer a 20% discount on any plan with proof of non-profit status, such as a 501(c)3 letter or equivalent. You can email us the .pdf file at [email protected], and let us know which Crowdcast account (email address) you'd like us to apply the discount to).
Read more about how Crowdcast can help during COVID-19.
Q: What if I plan to stream for more than 40 hours in one month?
No problem, just message us through our support chat, or email [email protected], and we'll set you up with a high-scale plan. 😃