📌 Please Note: If you’re using the newest version of Crowdcast, check out our v2 support center. Interested in learning more about v2? Reach out to us here.

Where can I customize the emails?

Once logged in, you'll click on settings and select "Email Templates" from the top of the page. All three email templates will be listed for you to view. Select the one you'd like to customize and scroll down until you see the "customize this email" button. This will reveal the space where you can edit the template. Once you save your changes, you can scroll back up to send yourself a test email to see how the email will look when attendees receive it.

Here it is in action:

What are the different emails I can customize?

Registration Confirmation - this is the email that attendees will receive once they've registered for your event.

Reminder - this email is sent (to those that have registered) 10 minutes prior to the start of your event.

Registration Confirmation via Import/Zapier - this is the email that is sent to attendees when you import their email addresses into the event or through a Zapier integration.

email templates found from settings

Important Notes

  • The Registration Confirmation and 10 Minute Reminder emails can be disabled under the Advanced section where you can create or edit your event.

  • The Registration Confirmation via Import/Zapier emails cannot be disabled and an email will still be sent to those registered by those methods.

  • Editing the template will affect all upcoming events. It's best to use the variable codes provided so the correct event title will populate. Should you make it specific for one event, remember to make changes before taking registrations for another event.

    editing email template

Have questions or suggestions? Email us at [email protected]. Happy Crowdcasting! 🎥

Did this answer your question?